BEP | 2009 | PDF – MP3 | 161 MB
Successful Negotiations includes lessons on the following essential language and skills for negotiating in English: Key points to consider for negotiations
# Tactical and strategic concerns# Vocabulary for describing negotiations
# Establishing relationships with the other party
# Starting off the negotiation and setting the agenda
# Clarifying and evaluating positions
# Declining an offer while maintaining goodwill
# Bargaining and trading concessions
# Restarting talks and overcoming obstacles
# Closing the deal
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